how do i get apple to refund an app purch… - Apple Community
Dec 18, 2019 · If you bought an app that simply doesn’t work, or is broken in some way, however, a refund is possible. You can request a refund from the App Store in two ways: via Apple’s website or by using iTunes. It’s safe to say that nobody enjoys venturing into iTunes at this point, so we’re going to focus on the web here. Refunds let you enter a new refund to track very quickly. The refunds are organized by category (health, purchase, person, expense report) in order to find them more easily. You can even scan the barcode on the return receipt in order to keep the tracking number at hand and take a picture of the deposit proof if you return a package. Go to reportaproblem.apple.com. Sign in with your Apple ID and password. If you see the 'Report' or 'Report a Problem' button next to the item that you want to request a refund for, click it. Follow the instructions on the page to choose the reason why you want a refund and submit your request. Unhappy with an app purchase? You may be able to get a refund. Suppose, for example, you purchased an app by accident. It could happen; perhaps you thought you were getting the trial version, or Apr 26, 2017 · There are many reasons why you might want a refund for something you purchased from the Apple App Store or iTunes. If you need to get a refund on an app, game, movie, TV show, music, or ebook, then For returns to an Apple Retail Store for cash, cash equivalent, and check transactions over $750, Apple will mail a refund check to you within 10 business days. Should you wish to return ten or more of the same product, you must return to the Apple Store where originally purchased.
Dec 05, 2016
In-App Purchase - Apple Developer
Get a refund via iTunes 1) Open iTunes on your Mac or PC. The first step is to open iTunes on your Mac or PC, and make sure you're signed in with your Apple ID. You can check this by clicking
How you get a refund for iTunes or App Store purchases and in-app purchases isn't obvious, but it is possible! If you experience a problem with music, movies, TV shows, books, or apps you purchase from iTunes or the App Store, you can request a refund directly from Apple. Oct 20, 2014 · The iTunes Apps Store policy states that all sales are final but if you have a genuine and valid reason, Apple will issue a refund. If you are wondering why would anyone want refunds for apps, books or games purchased from the iTunes store, consider the following situations: Method 4: From Apple Support. You also have the option to contact Apple Support via email for a refund. Just visit Apple's iTunes Support site to get started.. You can select pretty much any of the choices, depending on what the purchase actually was (Mac app, iBook, etc.), then select the most applicable option. A downloaded app won't be deleted from your iPad unless you delete it - which you should do if you've been refunded for it. For your balance not updating, you've tried logging out and back into your account : tap on your id in Settings > iTunes & App Store on your iPad and then log back in, on your computer's iTunes use the Store > Sign Out menu option (that will then change to Store > Sign In).